Ongoing website maintenance & security services that protect your investment and brand.
Website maintenance is a critical post-deployment task. It protects your investment and the visitors that shop and interact on your website. Our website maintenance and security packages will keep your site safe, secure and running smoothly.
WordPress requires frequent security and performance updates. Staying current will limit vulnerabilities and slowdowns while giving you access to the most current features.
Viruses, malware and hackers never stop. 24/7 monitoring ensures your site is safe all day and night. In the case of an attack, we’ll be alerted so we can begin fixing the issue.
For sites with high traffic, a slow database will slow all website interactions. We’ll optimize your website database monthly to make sure it loads quickly so your visitors convert.
Let us help you update your content, optimize images or publish posts with the 1 hour per month of included time that comes with all packages. More time available upon request.
We’ll frequently review your plugins for compatibility, vulnerabilities and updates, so you don’t have to. This will keep all functions of your site running as it is intended to do.
Backups will save your site if it gets hacked or breaks. Frequent backups stored on and off site give you confidence that your website will be safe should something unusual occur.
Receive monthly reports that let you know what updates and scans we performed, service time used and helpful tips that you can use to improve performance or conversions.
Need to learn WordPress? Want to explore new features or integrations that will improve your site? Use the included 1 hour monthly for training, troubleshooting or problem solving.
If you manage multiple sites or one complex site with custom modules, plugins and widgets, we’ll create a plan for you. This is a great option for Ecommerce or complex websites.
Tell us how to reach you and we’ll follow up with next steps.
Fill out the form above and we’ll call you with all of the details. In short, we’ll need a WordPress administrator account, access to your server (FTP) and the paperwork.
You will receive a response to your ticket within one business day. The time it takes to repair the issue depends on the severity. We work Monday through Friday and also monitor support requests over the weekend for urgent tickets. We are adding staff in different time zones as we aim to cover 24/7 support eventually.
If you have a project or job that is larger in scope and doesn’t fit inside the maintenance time, we can provide you with a quote for your job which will outline the number of hours needed to complete the work and the estimated cost. We are able to help you with all of your design/development needs on WordPress, Drupal, Laravel, WooCommerce and Shopify.
Each support plan is for one website, you can signup multiple times and add as many websites as you like. If you have more than one site, we can help by building a custom plan for you.
Yes. You will receive a report in the first week following the month of applied maintenance containing details of the updates we applied to WordPress core, themes, plugins and modules. The report also includes site and database status updates and notes about the month’s activity.
We accept check and credit cards.
We maintain websites for dozens of organizations and are proud to protect our partners in the nonprofit, retail, financial and professional service sectors.
